home / claims center / how to file a claim
  • how to
         file a claim

  • how-to-file-a-claim
At Petplan, we understand how stressful it can be to have a sick or injured pet. When one of your four-legged family members isn’t feeling up to scruff, the last thing you need is a mountain of paperwork.

Our simple, one-page claim form and streamlined processing makes filing a claim for your pet’s veterinary expenses a cinch. And, while pre-authorisation isn’t needed for your pet to be treated, we do offer it as a service if you’re seeking increased financial peace of mind before you commit to an expensive treatment for your pet. 

Click here for step-by-step instructions on how to complete your Petplan Claim Form.

Click here for step-by-step instructions on how to complete your Petplan Pre-Authorization Request.

(Pre-authorization is not required to file a claim.)

  • Everyone on our claims team is a pet parent and a veterinary professional, so we understand what you’re going through (and we speak your vet's language too!). 
  • We believe in putting our fine print in plain view, so there are never any surprises. Check out a sample policy and see for yourself why Petplan is the right choice for your pet.

If you want to protect your pet, get a quote!

policies by Allianz Global Risk US Insurance Company

  • FAQ
  • ask a question
  • ...we'll sniff out the answer