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Contact us

Customer Care Center Hours

Monday - Friday

8:00AM-8:00PM EST

Saturday

10:00AM-6:30PM EST

Sunday

CLOSED

Sales Center Hours

Monday - Friday

8:00AM-10:00PM EST

Saturday - Sunday

10:00AM-6:30PM EST

Call us at 1.866.825.4458 toll-free. Our Pet Insurance Advisers are all licensed insurance producers and will answer any questions you may have.

Email

Click here to send us an email or if you would like an immediate answer to your question, please call us at 1.833.803.4585.

Fax

Please send any faxes to 1.866.599.4654.

Mail

Please send any letters, claim forms, veterinary medical records or any other documents to:

Petplan
3805 West Chester Pike, Suite 240
Newtown Square, PA 19073

Cancellations

To cancel your policy, please contact us at 1.888.527.0137.